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GENERAL TERMS AND CONDITIONS

YOUR PATH TO SELF-DISCOVERY 
STARTS HERE 

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Article 1. General

Without prejudice to the application of any special conditions that are included in a separate written agreement, these general terms and conditions apply to every offer, quotation, or agreement between Divergent Minds Consulting and the client. In the event of a conflict between these general terms and conditions and any separate written agreement, the provisions of the separate written agreement shall prevail.

 

Unless otherwise agreed in writing, the legal relationship between the parties is governed by these general terms and conditions, which the client acknowledges having read and fully accepted.

 

Article 2. Enrolling in a Training or Coaching

Enrollment for a training or coaching session can only be done via the website or after receiving a customized quotation from Divergent Minds Consulting.

 

Divergent Minds Consulting reserves the right to cancel the training or postpone it to a later date without any cancellation fee, should there be insufficient registrations. Participants will be informed of this as soon as possible.

 

Article 3. Cancellation

3.1. Cancellation of Enrollment for Online Modules

Cancellation must be done in writing by emailing miranda@divergentminds.io.  

The cancellation fee is 10% if you cancel more than 30 days before the start date. If you cancel less than 30 days before the start of the training, the full invoice amount remains due. Each participant can be replaced free of charge by another person, whose details are provided to Divergent Minds Consulting. Moving the registration to another edition of the same training is free of charge if done more than 30 days before the start.

 

3.2. Cancellation of a Custom Program

Cancellation must be done in writing by emailing miranda@divergentminds.io.  

If a custom program is canceled within eight (8) days of signing the quotation, no compensation is due.  

If a custom program is canceled before the start of the program, 30% of the total quoted amount is due as compensation.  

If the program is canceled after it has started, all services rendered must be paid for, plus an additional compensation of 30% of the total quoted amount of the program.

Article 4. Payment

All prices listed on the website include VAT.  

Unless explicitly stated otherwise, the invoice must be paid no later than thirty (30) days after the date of dispatch.  

An invoice for an online program (any registration via the website) must, in any case, be paid before the start of the training, either via monthly direct debit.  

Bank account for Divergent Minds Consulting: BE17 7340 6587 3921.  

If the recipient disagrees with the invoice, they must protest in writing within eight (8) calendar days.  

From the due date of the invoice, an interest rate of 1% per month is automatically and without notice due.  

The amount of the invoice that remains unpaid after the due date will also be increased, as compensation, by a fixed fee of 15% of the invoice amount, with a minimum of 50 euros per month, without any prior notice or reminder.

 

Article 5. Intellectual Property

5.1. The Client acknowledges that all information subject to or eligible for intellectual or industrial property rights protection, such as (but not limited to) all texts, images, diagrams, lists, scripts, layout, logos, trademarks, visual and video material, software, or databases (hereinafter referred to as ‘Intellectual Property’) that Divergent Minds Consulting makes available to the Client in connection with participation in or registration for the activities or products of Divergent Minds Consulting, is exclusively owned by Divergent Minds Consulting or for which Divergent Minds Consulting has an exclusive right of use. All rights to the Intellectual Property are reserved worldwide. This also applies to all Intellectual Property that comes to the Client’s knowledge, is communicated, or made available during or as a result of the execution of the agreement with Divergent Minds Consulting. The Client may only use the Intellectual Property for the execution of the agreement with Divergent Minds Consulting, and this is always strictly personal use.

 

5.2. In case of termination of the agreement, the Client will immediately cease any use of the Intellectual Property and, if applicable, return it to Divergent Minds Consulting upon first request.

 

5.3. The Client acknowledges the validity of the Intellectual Property and will refrain from challenging it in any way (including but not limited to counterfeiting) or applying for registration for it in any way, either personally or through a third party.

 

5.4. None of the Intellectual Property, even partially, may be made public, reproduced, translated, or adapted by the Client in any form or manner, including, but not limited to: print, offset, photocopy, digital, electronic or optical image capture, scanning, microfilm, sound recording, tape, or disc, or stored in an automated data file, except with the express, written, and prior consent of Divergent Minds Consulting or the rights holder. The foregoing also applies to reproduction, translation, or adaptation (i) for a company, organization, or institution, (ii) for personal practice, study, or use that is not strictly personal, or (iii) for inclusion in any news medium (daily newspaper, news or weekly magazine, or news channel (whether digital or online)).

 

5.5. Violations by the Client of the provisions of this article will result in appropriate measures and claims for damages by Divergent Minds Consulting, including all court costs, (technical) assistance costs, and without prejudice to the application of the other sanctions available to Divergent Minds Consulting under these general terms and conditions or the applicable legal rules.

 

Article 6. Applicable Law and Competent Authorities

These general terms and conditions and the relationship between Divergent Minds Consulting and the client are governed by Belgian law.  

Any disputes concerning the relationship between Divergent Minds Consulting and the client or these general terms and conditions shall be settled exclusively by the territorially competent courts of the registered office of Divergent Minds Consulting.

 

Article 7. Protection of Your Personal Data in the Context of Coaching – GDPR

The data of your company and your personal data are processed by Divergent Minds Consulting.  

We process personal data of the coachees. These are the data you have provided to the coach of Divergent Minds Consulting during coaching sessions or training.  

These personal data may include: name, contact details, and possibly health information to better understand a possible issue or background and thus provide more targeted support.  

For the support of a coaching program, we also use reflection reports that may contain special and/or sensitive personal data. You give your explicit consent to this by agreeing to the quotation.

 

In the context of your coaching and/or training program, we inform you that your personal data are processed in accordance with the GDPR legislation.  

In particular, we inform you of your rights:

  • We retain your personal data for a period of up to 1 year after the last session. After this period, all your processed personal data will be destroyed.

  • During the coaching or training program, until the destruction of the personal data, you have the right to access the processed personal data, request a copy, have your personal data corrected, supplemented, or prematurely destroyed. During the same period, you may also object or request a limited processing of the personal data.

  • You can only exercise these rights by means of a written request sent to the registered office of Divergent Minds Consulting or by email to miranda@divergentminds.io.

  • The request must always be accompanied by a document proving that the identity of the applicant matches your identity (for example, a copy of your ID card). If we consider that the submitted document does not provide sufficient proof, we will inform you and reserve the right not to act on your request until you can provide sufficient proof.

  • If you do not agree with our position, you can contact the Belgian Data Protection Authority.

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